Refund policy
All sales made through IBRAHIM SCENTIMENTS are final and non-refundable. By completing a purchase, you agree to the terms below.
No Returns or Refunds
· We do not accept returns, exchanges, or cancellations once an order has been placed and payment has been processed.
· No refunds, store credits, or exchanges will be issued for any reason, including but not limited to:
· Change of mind
· Wrong size or color selected
· Buyer’s remorse
· Found a better price elsewhere
Exceptions (if any)
No exceptions apply unless required by law.
Optional: If you offer replacements for damaged/defective items, state clearly:
“If you receive a physically damaged or defective item due to our error, contact us within [7] days at ibrahimscentiments@gmail.com. We may offer a replacement at our sole discretion — never a refund.”
Chargebacks
If you dispute a charge with your bank or payment provider after agreeing to this policy, we reserve the right to:
· Permanently close your store account
· Disable access to digital products
· Dispute the chargeback with evidence of your agreement to this policy
Customer Acknowledgment
By checking the “I agree” box or completing your purchase, you confirm that you have read, understood, and accepted this non-refundable and no-return policy.
Contact Us
For issues related to defective/damaged items only (no
t refunds), contact:
📧 ibrahimscentiments@gmail.com